For businesses that manage multiple customer conversations and run digital ads

Stop missing customer messages.Start closing high priority leads.

ChatPilot replies in 12 seconds, qualifies every chat, and ranks by intent — your team works only the leads ready to book.

Chat with usSee the app

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Trusted by operators

The problem

Your ads work, but you’re wasting time on bad leads.
And you miss messages from your important customers.

Your ads bring leads in faster than your team can reply. The hot ones go cold. The tire-kickers eat your team’s time. And you can’t see where, exactly, deals are dropping off.

78%

buy from the first business to reply

Harvard Business Review

42 hr

average response time to inbound leads

Harvard Business Review

How it works

From ad click to closed deal.

A feedback loop that makes every cycle better than the last.

Live flow

Instagram · Sponsored

Chat on WhatsApp →

Hi! Saw your ad — any rooms left this weekend?

via campaign · june-weekend-promo

01Ad click → inbox

Lead arrives on WhatsApp

A prospect clicks the WhatsApp CTA on your Facebook or Instagram ad. Their message lands in your WhatsApp inbox — already attached to the campaign that brought them in.

02Reply in seconds

ChatPilot replies and qualifies

Your chatbot answers in seconds in your tone of voice, runs the prospect through your custom scoring matrix, and ranks them by intent and priority.

03Hot leads first

Your team closes

Hot leads surface at the top of your team’s shared inbox. They text or call to close — and never waste time on tire-kickers.

04Close the loop

You optimize over time

Analytics show exactly where leads drop off — at the ad, the chatbot, the scoring rules, or the handoff — so you fix the right thing. Every cycle beats the last.

The App

Live tour

One cockpit for every conversation.

Inbox, dashboard, analytics, SOPs and contacts — the tour flies itself. Take the controls whenever you like.

app.chatpilot — v2.0live

Every channel. One thread.

WhatsApp, Instagram and Messenger land in a single shared inbox — nothing slips overnight.

Outcomes

From 47 hours to 12 seconds.

Average results across active ChatPilot customers running paid acquisition on WhatsApp.

Response time

12 sec

From inbound message to first reply, 24/7.

Auto-qualified

68%

Of inbound leads scored and ranked without a human touching the inbox.

ROAS lift

3.2×

Versus the customer's pre-ChatPilot baseline at 30 days.

Channels

WhatsApp, Instagram, Messenger and Telegram.

Every channel. One team inbox.

Instagram

Messenger

Success stories

Operators running on ChatPilot.

"Before ChatPilot, we lost half our WhatsApp leads from FB ads to slow replies. Now we reply in seconds and our team only calls leads scored above 70 — bookings are up 2.4× quarter over quarter."

Maria SantosGM, Hotel Mango

"Our agents used to waste hours on tire-kickers. Now ChatPilot qualifies every lead and we only pick up the phone for scored 70+. Closing rate doubled in 6 weeks."

Tom ChenSales Lead, Citywide Realty

"Inbound from our Instagram ads used to die overnight. ChatPilot replies in 12 seconds in our tone of voice. Demo bookings are up 3× and our team's calendar is full."

Priya PatelDirector, Lumin Academy

Features and pricing

Features for every stage of your growth.

Basic

Up to 5 users · 2,000 contacts · Unlimited conversations

RM 200/month

Multi-channel inbox
WhatsApp API
AI-suggested replies
Basic analytics

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FAQ

Common questions before signing up.

Will it sound robotic to my customers?

ChatPilot is tuned to your tone of voice — your common phrases, your brand voice, the way your team actually replies. You’ll review and approve the chatbot’s responses before it goes live, so it sounds like you, not a bot.

What if it gets something wrong?

Two safety nets. For any message the bot isn’t confident about, it drafts a suggested reply for your team to approve before sending. And you decide which questions always escalate to a human — pricing, complaints, custom requests, anything you want kept human.

How long does setup take?

Most customers go live within a few days. We connect your WhatsApp Business account, import your FAQ and tone of voice, configure your scoring matrix together, and test on real conversations before launch.

What about my customer data?

Your conversations stay in your WhatsApp Business account. We don’t train our models on your data. Full processing terms are in our DPA, available on request.

Does it work with my existing WhatsApp Business number?

Yes. ChatPilot connects through the official WhatsApp Business API, so your existing number, conversation history, and team setup stay where they are.

Can my team take over a conversation mid-flow?

Yes. Anyone on your team can jump into any conversation from the shared inbox. The bot pauses, the human takes over, and you can hand it back to the bot when you’re done.

What is Prequalify?

Prequalify is the add-on that turns every inbound chat into a scored, ranked lead. As ChatPilot replies, it runs each prospect through your custom scoring matrix — budget, intent, timeline, whatever signals matter to you — and assigns a live score out of 100. Your team sees the hottest leads first and calls only the ones ready to book, instead of digging through a flat inbox. Available on Business and Enterprise plans.

What do you get for Suggested Replies vs Auto Replies?

Both draft answers in your tone of voice — the difference is who hits send. Suggested Replies (Basic) writes the response and waits for your team to review and approve before it goes out, so you keep full control of every message. Auto Replies (Business) sends on its own for the conversations you’ve cleared it to handle, so customers get answered in seconds even when no one’s at the desk. You set which topics auto-send and which always wait for a human.

Ready when you are

Stop losing WhatsApp leads.Start closing them.

Chat with us Try the demo

Replies in 12 seconds

Stop missing customer messages.Stop missing customer messages.Start closing high priority leads.Start closing high priority leads.